Viva eSIM Santo Domingo: The ultimate guide for travelers in the Dominican Republic with local eSIM
Chloé Wadycki•
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Essential informations about Viva in the Dominican Republic
Viva is one of the key mobile operators in the Dominican Republic, offering prepaid SIM cards, eSIM solutions, and competitive data packages for tourists and residents alike. Whether you’re visiting for a few days or staying long-term, understanding Viva’s network, pricing, and connectivity options can help you stay connected effortlessly. Esims are becoming increasingly popular in the Dominican Republic.
Viva coverage and network performance
Viva network coverage in the Dominican Republic
Viva provides solid coverage in major cities like Santo Domingo, Punta Cana, and Santiago de los Caballeros. However, in more remote areas, the coverage may not be as strong as that of competitors like Claro and Altice.
Viva internet speed and performance
Viva offers 4G LTE services in urban areas, but speeds can vary depending on location and network congestion. Travelers looking for high-speed data should check coverage maps before purchasing a Viva eSIM.
Connectivity options for travelers using Viva
How to stay connected with Viva in the Dominican Republic
Travelers can choose between prepaid SIM cards and eSIM options. eSIM technology allows for instant activation without needing a physical SIM, making it a convenient choice for digital nomads and frequent travelers who are in the country for a few days or longer.
Why choose an eSIM card for the Dominican Republic?
- Instant activation without visiting a store
- No need to swap physical SIM cards
- Flexible data plans with no long-term commitment
- Ideal for travelers arriving at Santo Domingo or Punta Cana airports
- Plans available in USD and DOP
- Unlimited data options for heavy users
Best Viva SIM card options & pricing for tourists
Viva offers various prepaid SIM plans, including options for local calls, international calls, and data-only packages. Prices vary depending on data allowance and validity period, with options available for a few days or longer stays. The price of plans can range significantly depending on data and validity.
Does Viva offer eSIM services?
Yes, Viva provides eSIM services for compatible smartphones. Tourists can buy an eSIM online or at select Viva stores.
Where to buy a Viva SIM card or eSIM?
Best locations to purchase a Viva SIM card
- Viva stores in Santo Domingo, Punta Cana, and Santiago
- Mobile kiosks at airports
- Partner retail stores
Where to get a Viva eSIM online?
Travelers can purchase a Viva eSIM from official providers online before arriving in the Dominican Republic.
How to activate your Viva SIM card or eSIM
Steps to activate a physical Viva SIM card
- Insert the SIM card into your phone
- Dial the activation code (provided with the SIM package)
- Select a prepaid plan and top up as needed
For a step-by-step guide on activating an eSIM, check out our detailed article here.
How to Set up a Viva eSIM
- Purchase an eSIM from an online provider
- Scan the QR code provided via email
- Configure the eSIM settings on your device
- Activate and start using your data plan
Viva Call & SMS rates in the Dominican Republic
Cost of calls and SMS with Viva
Viva offers competitive rates for local and international calls. Rates vary depending on the selected plan and destination, with pricing available in USD and DOP.
Essential USSD codes for Viva users
Useful shortcodes for Viva SIM & eSIM
- Check balance: *123#
- Data package activation: *124#
- Customer service: 800-555-1212
How to top up your Viva SIM Card or eSIM
- Online via the Viva website or app
- Purchase top-up vouchers at retail stores
- Use bank ATMs that support mobile top-ups
Alternative mobile operators in the Dominican Republic
While Viva is a solid choice, other providers like Claro and Altice also offer competitive plans.
Top SIM Card providers in the Dominican Republic
- Claro – Best for nationwide coverage
- Altice – Competitive pricing with good coverage
- Viva – Budget-friendly options with decent performance
Cost of a SIM card in the Dominican Republic
A prepaid SIM card typically costs between 5 USD and 20 USD, depending on the provider and included data plan. The price can increase for higher data packages or unlimited plans.
Where to buy a prepaid SIM card for the Dominican Republic
Buying a SIM Card at Santo Domingo airport
SIM card kiosks are available at the arrivals terminal.
Buying a SIM Card at Punta Cana airport
Travelers can purchase SIM cards from authorized vendors inside the airport.
Buying a SIM Card at Santiago de los Caballeros airport
Limited options available—better to buy in the city.
Ordering a Dominican Republic SIM Card online before travel
Many online providers ship SIM cards to international addresses for convenience.
Warning : Before making a purchase, ensure that your phone is eSIM compatible.
Our recommendation: Use a virtual SIM anytime
For the best convenience, a virtual SIM (eSIM) is the ideal choice for travelers.
Exploring the Dominican Republic with a Saily eSIM
Saily eSIM is another option that provides flexible plans for tourists, including unlimited data options.
Where to Get a SIM card in the Dominican Republic?
Available at mobile stores, kiosks, and online retailers.
Buying a SIM Card before traveling
Advantages of purchasing a SIM card before your trip
- Avoid long lines at the airport
- Have a working phone upon arrival
- Compare prices in advance
Buying a tourist SIM card in the Dominican Republic
Tourist-specific plans often include extra perks like free international calls or bonus data.
Who are the main mobile operators in the Dominican Republic?
How to get a SIM card from Claro
Visit a Claro store or authorized retailer.
How to get a SIM card from Altice
Available at Altice stores and partner vendors.
How to get a SIM card from Viva
Purchase at a Viva store, airport, or online.
Benefits of choosing a local SIM card
- Lower roaming costs
- Better data speeds compared to international roaming
Cost of a prepaid SIM card in the Dominican Republic
Prices range from 5 USD to 50 USD depending on the provider and data plan. Unlimited plans are typically at the higher price range.
Using an eSIM in the Dominican Republic
An eSIM provides flexibility and convenience without the need for a physical SIM. Many plans now offer unlimited data for travelers needing extensive connectivity.
How to choose the best eSIM plan for the Dominican Republic
Consider data needs, validity period, and cost before selecting a plan.
Top eSIM data packages for the Dominican Republic
Most affordable eSIM plans
Basic data plans start at 10 USD for limited use.
Best eSIM plans for moderate data users (5 GB)
Ideal for travelers who need data for navigation and messaging.
High-usage eSIM plans (10 GB)
Good for streaming and frequent online use.
Unlimited data eSIM plans for the Dominican Republic
Best for digital nomads and business travelers needing unlimited internet access.
Frequently asked questions about Viva eSIM Santo Domingo
Is It better to buy a SIM card or an eSIM?
An eSIM is more convenient, while a physical SIM may offer better coverage.
If you want more details on the differences between an eSIM and a physical SIM and to make the right choice, read our complete guide here.
Can I Use My Viva SIM card in other countries?
Roaming options are available but may be expensive.
Do I need to register my Viva SIM card?
Yes, registration is required for all SIM cards in the Dominican Republic.
Can I keep my Viva number after leaving the Dominican Republic?
It depends on the provider’s policies.
Is there a customer support number for Viva?
Yes, dial 800-555-1212 for assistance.
Can tourists buy a SIM card in the Dominican Republic?
Yes, tourists can easily purchase prepaid SIM cards.
Have a nice travel in Dominican Republic!
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3 February 2025 -
3 February 2025
